by Cinnapanel | Aug 29, 2017
Code of Conduct “We believe in a personal relationship with our clients. To us, you are not just a number”. INTRODUCTION 1. In order to provide electronic communications services to its subscribers, WISH Networks (Pty) Ltd (WISH) hold licences issued by the...
by Cinnapanel | Aug 29, 2017
Complaints Procedure DEFINITIONS1. “Billing Dispute” means an instance where a Customer states in good faith that their bill contains incorrect charges, payments or adjustments. Billing Disputes are a specific form of Complaint dealt with only in terms of the...
by Cinnapanel | Aug 25, 2017
Support We offer remote and on-site support services all our clients. Should you require assistance, please follow these steps to get the process going: Check the FAQ for common issues Log into the client portal, check account status, and log a support ticket Fill...
by Cinnapanel | Aug 25, 2017
About us WISH Networks was founded in 2006, with one goal in mind – to provide home users and corporates with high speed internet connectivity in the lowest cost, fastest and most user-friendly way possible. WISH started in Stellenbosch with our core business focus on...
by Cinnapanel | Jul 4, 2017
HOTSPOT SERVICES Wi-Fi Hotspots offer a great way to manage broadband connectivity to the masses, offering a way to connect and control usage without the need for fixed internet subscriptions. WISH started off using Wi-Fi hotspots to control Internet access for...
