WISH HOTSPOTS
WISH offers users internet connectivity through WISH Wi-Fi Hotspots. A user can purchase data on a prepaid basis and connect to a WISH hotspot Wi-Fi access point to gain internet access.
Is Prepaid Hotspot Data for me?

You have 1-5 devices that require internet from time to time
You live within range of a WISH Hotspot connection
Your data usage fluctuates on a monthly basis
You do not require a private internal network for multimedia devices, printers, TV’s or have more than 5 devices to connect
You require a simple, user friendly and affordable solution
You want to purchase data on a prepaid basis as and when needed
You move around between areas we cover
HOW TO USE
Scan
Scan for available Wi-Fi networks on your Wi-Fi enabled device (laptop / cellphone / tablet)
Connect
Connect to the strongest access point with network named # WISH. We advise a stable 3 signal bars or stronger.
Buy Data
Create a prepaid user account or purchase a prepaid data voucher
Log in
Log in on the hotspot with your user / voucher details and surf your heart out.
COVERAGE
Is there a WISH Hotspot available at my residence?
VOUCHER DATA & PRICES
Wish Hotspot VouchersSimply click on the amount of data you would like, in order to proceed with your voucher purchase. By selecting the data you want, will take you to another screen to complete your purchase. Please ensure that you match the amount of data to the speeds (Far Left Column) you want. |
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Speeds | R15 | R25 | R45 | R99 | R199 | R250 | R345 | R495 |
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DL: 1Mbps UL: 0.5Mbps | 20GB (R4.95 per GB) |
50GB (R3.98 per GB) |
65GB (R3.85 per GB) |
100GB (R3.45 per GB) |
200GB (R2.48 per GB) |
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DL: 2Mbps UL:1Mbps | 10GB (R9.90 per GB) |
20GB (R9.95 per GB) |
35GB (R7.14 per GB) |
50GB (R6.90 per GB) |
100GB (R4.95 per GB) |
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DL: 4Mbps UL: 2Mbps | *500MB (R30.00 per GB) | *1GB (R25.00 per GB) |
2GB (R22.50 per GB) |
5GB (R19.80 per GB) |
10GB (R19.90 per GB) |
18GB (R13.89 per GB) |
25GB (R13.80 per GB) |
50GB (R9.90 per GB) |
DL: 8Mbps UL: 2Mbps | *500MB (R50.00 per GB) |
1GB (R45 per GB) |
3GB (R33 per GB) |
6GB (R33.17 per GB) |
12GB (R20.83 per GB) |
20GB (R17.25 per GB) |
40GB (R12.38 per GB) |
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*Data marked with the asterix is only available for cash purchases.
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PREPAID SERVICE DETAILS
Service Information / Requirements
- You require strong enough signal to a WISH Hotspot Wi-Fi access point to be able to use the service.
- We recommend 3 bars of signal, or better than -70dbi for a good connection.
- WISH Hotspot Wi-Fi access points can be picked up on any wireless enabled device with #WISH included in the network name.
- The service can be used on any WISH Hotspot Wi-Fi access point. See if your building is covered
- Once you are connected you will be prompted to enter a login and password.
- These details can be attained by purchasing a prepaid data voucher or creating a regular prepaid user account.
- Data is valid for 1 month from activation. Note that when data is purchased online it is activated instantly, and will expire in 1 month. Cash purchases are activated upon first use.
- When the month has passed you will receive a message indicating that the data has expired.
- A voucher / user account can be used on up to five devices simultaneously.
- Once you have reached the data limit you will see a message indicating that the traffic limit has been reached.
- There are no contracts or debit orders required. You simply purchase data when you need internet access.
Not interested in creating an account and only want to purchase data once-off, click HERE
WISH VENDOR
EARN MONEY AS A VENDOR
Apply to become a Vendor by completing the form below
Vendor Application Form
Prepaid Hotspot Service FAQ
How do I connect?
Scan for available Wi-Fi networks on your Wi-Fi enabled device (laptop / cellphone / tablet)
Connect to the strongest access point with network named # WISH. We advise 3 signal bars or stronger.
How do I purchase prepaid data?
Visit the WISH shop at 48 Bird Street Stellenbosch Central to purchase data. The shop offers cash or card facilities. You can also purchase prepaid data at one of our registered vendors or online. Online purchases can be done while logged in with your prepaid user account on the user portal or from the website by following this link.
How do I check my usage?
I am receiving a “User limit reached” error, what does this mean?
This means that you have reached the limit of devices that you can connect on your voucher / user account. Disconnect a device and try again. If you are still receiving this error, make contact with our support department by sending an email to support@wishnetworks.co.za or calling 021 880 2228 and one of our friendly helpdesk agents will assist you.
I am receiving a “Traffic limit reached” error, what does this mean?
This means that the data amount has been used up. You can purchase more data to reconnect.
How do I report problems with my connection?
How long is the data valid for?
Data is valid for one month from activation. Note that when data is purchased online it is activated instantly, and will expire in 1 month. Cash purchases are activated upon first use.
Can I topup if I have reached my data limit?
Topups are not available on the prepaid system, simply purchase data and it is valid again for a month from activation.
Where can I use the prepaid service?
The prepaid service can be used on any WISH hotspot access point. Check if your building is covered.
What speed can I expect?
The maximum speed is indicated on the data option upon purchase. Kindly note that this is the maximum speed that you can receive. Contact our support department to investigate should you not receive at least 60% of the indicated speed and you are connecting to a #WISH access point with at least 3 bars of signal.
I did not receive my voucher details, what do I do?
If you did not receive your voucher username and password while purchasing a prepaid voucher online you can contact our support department to investigate. If you purchased data through the user portal it should be automatically loaded to your user account.
Can I use more than one device on the same voucher / user account?
Yes, you can use up to five devices simultaneously with the same voucher / user account details.
Can I purchase data in advance?
We advise that you purchase cash vouchers at one of our registered vendors should you wish to purchase data in advance since data purchased online is activated upon purchase and will expire within one month.
Does my remaining data carry over?
Data does not carry over after it has expired.