WISH HOTSPOTS

WISH offers users internet connectivity through WISH Wi-Fi Hotspots. A user can purchase data on a prepaid basis and connect to a WISH hotspot Wi-Fi access point to gain internet access.

Is Prepaid Hotspot Data for me?

N

You have 1-5 devices that require internet from time to time

N

You live within range of a WISH Hotspot connection

N

Your data usage fluctuates on a monthly basis

N

You do not require a private internal network for multimedia devices, printers, TV’s or have more than 5 devices to connect

N

You require a simple, user friendly and affordable solution

N

You want to purchase data on a prepaid basis as and when needed

N

You move around between areas we cover

Buy Hotspot Voucher

HOW TO USE

Scan

Scan for available Wi-Fi networks on your Wi-Fi enabled device (laptop / cellphone / tablet)

Connect

Connect to the strongest access point with network named # WISH. We advise a stable 3 signal bars or stronger.

Buy Data

Create a prepaid user account or purchase a prepaid data voucher

Log in

Log in on the hotspot with your user / voucher details and surf your heart out.

COVERAGE

Is there a WISH Hotspot available at my residence?

Type your building name

There is WISH Hotspot installed in your building!
Complete the contact form below to request more information

Your building is not covered for WISH Hotspot. Complete the contact form below and we will give you a call to discuss alternative connectivity solutions

First Name

Last Name

Email Address

Telephone

Street Name & Number

Suburb

Town City

Building Name

VOUCHER DATA & PRICES

Speeds	R15	R25	R45	R99	R199	R250	R345	R495
Wish Hotspot Vouchers Simply click on the amount of data you would like, in order to proceed with your voucher purchase. By selecting the data you want, will take you to another screen to complete your purchase. Please ensure that you match the amount of data to the speeds (Far Left Column) you want.
DL: 1Mbps UL: 0.5Mbps				20GB (R4.95 per GB)	50GB (R3.98 per GB)	65GB (R3.85 per GB)	100GB (R3.45 per GB)	200GB (R2.48 per GB)
DL: 2Mbps UL:1Mbps				10GB (R9.90 per GB)	20GB (R9.95 per GB)	35GB (R7.14 per GB)	50GB (R6.90 per GB)	100GB (R4.95 per GB)
DL: 4Mbps UL: 2Mbps	*500MB (R30.00 per GB)	*1GB (R25.00 per GB)	2GB (R22.50 per GB)	5GB (R19.80 per GB)	10GB (R19.90 per GB)	18GB (R13.89 per GB)	25GB (R13.80 per GB)	50GB (R9.90 per GB)
DL: 8Mbps UL: 2Mbps		*500MB (R50.00 per GB)	1GB (R45 per GB)	3GB (R33 per GB)	6GB (R33.17 per GB)	12GB (R20.83 per GB)	20GB (R17.25 per GB)	40GB (R12.38 per GB)
Data marked with the asterix is only available for cash purchases. Speed indicated is maximum line speed and is dependent on external factors such as signal strength. Disclaimer*: Subject to terms and conditions

PREPAID SERVICE DETAILS

Service Information / Requirements

You require strong enough signal to a WISH Hotspot Wi-Fi access point to be able to use the service.
We recommend 3 bars of signal, or better than -70dbi for a good connection.
WISH Hotspot Wi-Fi access points can be picked up on any wireless enabled device with #WISH included in the network name.
The service can be used on any WISH Hotspot Wi-Fi access point. See if your building is covered
Once you are connected you will be prompted to enter a login and password.
These details can be attained by purchasing a prepaid data voucher or creating a regular prepaid user account.
Data is valid for 1 month from activation. Note that when data is purchased online it is activated instantly, and will expire in 1 month. Cash purchases are activated upon first use.
When the month has passed you will receive a message indicating that the data has expired.
A voucher / user account can be used on up to five devices simultaneously.
Once you have reached the data limit you will see a message indicating that the traffic limit has been reached.
There are no contracts or debit orders required. You simply purchase data when you need internet access.

Not interested in creating an account and only want to purchase data once-off, click HERE

WISH VENDOR

What is a WISH vendor?

It’s a business/person who sells WISH prepaid data vouchers.

View Vendor list

Click below map to view list

Why become a vendor?

Earn commission on all voucher sales
Lure customers to your business
Vendors are added to our vendor list map

Become a Vendor

EARN MONEY AS A VENDOR

Apply to become a Vendor by completing the form below

Vendor Application Form

Prepaid Hotspot Service FAQ

How do I connect?

Scan for available Wi-Fi networks on your Wi-Fi enabled device (laptop / cellphone / tablet)

Connect to the strongest access point with network named # WISH. We advise 3 signal bars or stronger.

How do I purchase prepaid data?

Visit the WISH shop at 48 Bird Street Stellenbosch Central to purchase data. The shop offers cash or card facilities. You can also purchase prepaid data at one of our registered vendors or online. Online purchases can be done while logged in with your prepaid user account on the user portal or from the website by following this link.

How do I check my usage?

Create a user account, redeem the voucher on your account and you will be able to see your usage history. Alternatively you can check a specific voucher’s usage by browsing to https://portal.wishnetworks.co.za/_wishusage and entering the voucher’s username and password.

I am receiving a “User limit reached” error, what does this mean?

This means that you have reached the limit of devices that you can connect on your voucher / user account. Disconnect a device and try again. If you are still receiving this error, make contact with our support department by sending an email to support@wishnetworks.co.za or calling 021 880 2228 and one of our friendly helpdesk agents will assist you.

I am receiving a “Traffic limit reached” error, what does this mean?

This means that the data amount has been used up. You can purchase more data to reconnect.

How do I report problems with my connection?

Any connectivity problems can be reported to our support department by sending an email to support@wishnetworks.co.za or calling (+27) 21 880-2228.

How long is the data valid for?

Data is valid for one month from activation. Note that when data is purchased online it is activated instantly, and will expire in 1 month. Cash purchases are activated upon first use.

Can I topup if I have reached my data limit?

Topups are not available on the prepaid system, simply purchase data and it is valid again for a month from activation.

Where can I use the prepaid service?

The prepaid service can be used on any WISH hotspot access point. Check if your building is covered.

What speed can I expect?

The maximum speed is indicated on the data option upon purchase. Kindly note that this is the maximum speed that you can receive. Contact our support department to investigate should you not receive at least 60% of the indicated speed and you are connecting to a #WISH access point with at least 3 bars of signal.

I did not receive my voucher details, what do I do?

If you did not receive your voucher username and password while purchasing a prepaid voucher online you can contact our support department to investigate. If you purchased data through the user portal it should be automatically loaded to your user account.

Can I use more than one device on the same voucher / user account?

Yes, you can use up to five devices simultaneously with the same voucher / user account details.

Can I purchase data in advance?

We advise that you purchase cash vouchers at one of our registered vendors should you wish to purchase data in advance since data purchased online is activated upon purchase and will expire within one month.

Does my remaining data carry over?

Data does not carry over after it has expired.