Guest Houses and Airbnb Hosts

Fixed cost competitively priced hotspot solution that helps you manage and control ad-hoc internet usage for your establishment.

What does it include?

  • We manage and support your Wi-Fi for you. All support issues are directed at us.
  • Online payment portals through which guests can buy additional data if needed, the revenue is paid over to you, less the payment gateway fee.
  • We manage your connection, including:
    • Speed tests (we test the connection if a speed issue is reported).
    • Uptime monitoring (we notify you via SMS if something goes wrong and the Internet is offline, this way you know before guests experience issues).
    • Logging tickets with your upstream provider if there are issues on uplink.
    • General IT support for any issues reported by users (usage queries, issues logging in, device specific issues).
  • One customizable hotspot splash page
  • Wireless uplink antenna and installation
  • One or more access points depending on the size of your accommodation
  • Internet bandwidth used by the hotspot
  • Ability to allocate fixed amounts of bandwidth per device per day, e.g., give each guest device 1 gigabyte of data per day

Frequently Asked Questions

Can I use my existing internet line?
Yes, you can use any type of line, including fibre, ADSL, wireless, or 3G. We recommend a minimum download speed of 6 Mbit/s, and an upload speed of at least 1 Mbit/s.
What if I want to give guests more / less than 1 GB a day?
Our system can be configured to give any amount of gigs per day, but additional charges may apply to ensure your data package is sufficient.
What kind of statistics do you report on?
Should data logging be enabled, you receive monthly reports showing:

  • Name, surname, cellphone number and email address of user
  • Room number
  • Total amount of users who connected and requested data
Do you monitor the actual access point?
We can monitor the internal access points in larger installs, and also notify hosts of any Wi-Fi routers / access points that go offline.

Customizable Hotspot Splash Page

Give your guests a unique branded logon experience. See some examples below:

  • Monthy Cost Option

  • Price per month*
  • Number of Devices
  • Cap (gigs) per device** per day
  • Speed***
  • Remote support
  • Uptime monitoring
  • SMS Notification
  • User Data Logging
  • Credit Card Facility
  • Payment Portal Fee
  • Small

  • R600
  • 4
  • 1 GB
  • 6 Mbit/s
  • Opt.
  • 15%
  • Medium

  • R800
  • 8
  • 1 GB
  • 6 Mbit/s
  • Opt.
  • 15%
  • Custom

  • Price on Application
  • 8+
  • 1 GB
  • 6 Mbit/s
  • Opt.
  • Negotiable

Foot notes

* If a suitable connection is already in place, then the Hotspot can be added as a value added service, at R200 per month. Minimum FUP and connection speeds apply.
** Recommended bandwidth allocation per device per day is 1GB.
*** Minimum recommended speed is 6 Mbit/s down, and 1Mbit/s upload.

Once-off Cost

  • Uplink, Hotspot and first Wi-Fi router R 4500
  • Hotspot first Wi-Fi router only R 1500
  • Additional Wi-Fi routers R 1000 each
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